Kingz Perfect Fit Guarantee

Returns & Exchanges

The Kingz Perfect
Fit Guarantee

We want you to feel confident on the mat and confident in every purchase. If the fit isn't right — or you simply changed your mind — we've made returns and exchanges straightforward. You have 60 days from the date of delivery to send it back for a refund, store credit, or exchange.

Start a Return or Exchange
01

Refund

Returned to your original payment method within 3-5 business days of approval. A $5 processing fee is automatically deducted from your refund. Prepaid return label included.

02

Store Credit

Issued via email as a code for use on a future purchase at kingz.com. Store credit returns are always free — prepaid label included.

03

Exchange

Exchanges are completely free. We cover your return shipping label. Shop for your replacement directly in the return portal — your new item ships as soon as your return is in transit.

01

Return Eligibility

Accepted

Items in brand-new, resalable condition — unwashed, unworn, and free from any signs of use. All original tags must be attached and the item must be in its original packaging.

Not Accepted

Items that are dirty, washed, worn, or in poor condition will not be accepted under any circumstances. We honor the discipline of the sport — please treat your gear accordingly.

Restocking Fee

A $15.00 restocking fee will be deducted from your refund for items returned crumpled, without original packaging, or with missing tags. Items returned in proper original condition will not be charged a fee.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or final sale status. These items are clearly marked on the product listing page at the time of purchase.

Return Window: All returns must be initiated within 60 days of the delivery date. Items received after this window will not be accepted.

Defective Items & Warranty: If your item arrives with a defect, no worries — we're here to help. We review each case individually and will work with you to find the best possible resolution. Depending on the situation, a partial refund, replacement, or full refund may be available. Manufacturing defects must be reported within 90 days of purchase. Please note that items that have been washed, worn, or used in training where the concern is not related to a manufacturing issue may not qualify. Your satisfaction is very important to us — we'll always do our best to make things right. To report a defect, please reach out via our Contact Us page.

02

How to Start a Return

All returns and exchanges are managed through our secure online return portal. The portal will walk you through every step — including selecting your resolution and generating your prepaid return label.

  1. Visit the return portal at kingz.com/apps/redo and log in with your order details.
  2. Select the item(s) you wish to return and choose your preferred resolution: refund, store credit, or exchange.
  3. Generate your return label. Labels are included at no cost for exchanges and store credit returns. A $5 processing fee applies to refunds — automatically deducted from your refund, nothing paid upfront.
  4. Pack your items carefully — fold them neatly, place them back in their original bags or packaging, and include your return packing slip inside the box.
  5. Ship your return and hold on to your tracking number. Kingz is not responsible for packages lost in transit.
03

Return Shipping & Labels

Exchanges — Free

Your prepaid return label is provided at no cost. Exchanges are completely free — no fees, no upfront costs.

Refunds — $5 Fee

A $5 processing fee is deducted from your refund. Your prepaid return label is included — nothing paid upfront.

Store Credit — Free

Store credit returns are always free. Your prepaid return label is included at no cost.

Return Address

Returns are processed at our warehouse: Kingz Kimonos, 5710 Kearny Villa Rd, Suite D, San Diego, CA 92123, USA. Include your RMA number and customer name inside the package.